Privacy Policy

Camp Hideaway’s Terms and Conditions / Privacy Policy

Welcome to Camp Hideaway! We are committed to protecting the privacy and security of our guests’ information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, whether you’re booking a stay, inquiring about our services, or visiting our website. We value your trust and are dedicated to ensuring your experience with us is safe and enjoyable. Please read the following details carefully to understand our practices regarding your personal data and how we will treat it.

Camp Hideaway respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how to handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We provide Customer Care by answering customer questions, and conversational messaging.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Camp Hideaway at 830-992-0001 or hello@camphideaway.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to hello@camphideaway.com or 830-992-0001.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Camp Hideaway will not sell, rent, or share the collected mobile numbers.